YouTube - Sholom Glouberman: Speaking Up for Patients

A health care worker becomes a patient: Sholom Glouberman thought he knew the health care system. After learning how wrong he was, he wrote "My Operation: A Health Insider Becomes Patient." He joins The Agenda to talk about his goal of putting the patient experience at heart of health care.

http://www.youtube.com/watch?v=Bqyzb6OOdHQ

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